Privacy Policy

Your privacy is important to us. Once Upon a Journey’s policy is to respect your privacy and comply with any applicable law and regulation regarding personal information. We may collect about you, including across our website, https://matandangie.com, and other sites we own and operate.

You consent to our Privacy Policy and agree to its terms by using our website.

Information We Collect

Information we collect includes both information you knowingly and actively provide us when using or participating in any of our services and promotions and any information automatically sent by your devices in accessing our products and services.

Log Data

When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, other details about your visit, and technical details that occur in conjunction with any errors you may encounter.

Please be aware that while this information may not be personally identified, it may be possible to combine it with other data to identify individual persons personally.

Personal Information

We may ask for personal information, which may include one or more of the following:

  • Name
  • Email

Legitimate Reasons for Processing Your Personal Information

We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect personal information reasonably necessary to provide our services to you.

Collection and Use of Information

We may collect personal information from you when you do any of the following on our website:

  • Use a mobile device or web browser to access our content
  • Contact us via email, social media, or on any similar technologies
  • When you mention us on social media

 

We may collect, hold, use, and disclose information for the following purposes and will not further process personal information in a manner that is incompatible with these purposes:

  • to enable you to customize or personalize your experience of our website
  • for analytics, market research, and business development, including operating and improving our website, associated applications, and associated social media platforms
  • for advertising and marketing, including sending you promotional information about our products and services and information about third parties that we consider may be of interest to you

 

Please be aware that we may combine information we collect about you with general information or research data we receive from other trusted sources.

Security of Your Personal Information

When we collect and process personal information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft and unauthorized access, disclosure, copying, use, or modification.

Although we will do our best to protect the personal information you provide to us, we advise that no electronic transmission or storage method is 100% secure. No one can guarantee absolute data security. We will comply with laws applicable to us regarding any data breach.

You are responsible for selecting any password and its overall security strength, ensuring the security of your information within the bounds of our services.

How Long We Keep Your Personal Information

We keep your personal information only for as long as we need to. This period may depend on what we are using your data for by this privacy policy. If your personal information is no longer required, we will delete it or make it anonymous by removing all details that identify you.

However, if necessary, we may retain your personal information to comply with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes.

Children’s Privacy

We do not aim any of our products or services directly at children under 13, and we do not knowingly collect personal information about children under 13.

Disclosure of Personal Information to Third Parties

We may disclose personal information to:

  • a parent, subsidiary, or affiliate of our company
  • third party service providers to enable them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
  • our employees, contractors, and related entities
  • our existing or potential agents or business partners
  • sponsors or promoters of any competition, sweepstakes, or promotion we run
  • courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings or to establish, exercise, or defend our legal rights
  • third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you third parties to collect and process data

International Transfers of Personal Information

The personal information we collect is stored and processed where we or our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations where we store, process, or transfer your personal information may not have the same data protection laws as the country in which you initially provided the information. If we transfer your personal information to third parties in other countries: (i) we will perform those transfers by the requirements of applicable law; and (ii) we will protect the transferred personal information by this privacy policy.

Your Rights and Controlling Your Personal Information

If you provide us with personal information, you understand that we will collect, hold, use and disclose it by this privacy policy. You always retain the right to withhold personal data from us, understanding that your experience of our website may be affected. We will not discriminate against you for exercising your rights over your personal information. You retain the right to request details of any personal information we hold about you.

If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind. We will provide you with the ability to unsubscribe from our email database or opt-out of communications. Please be aware we may need to request specific information from you to help us confirm your identity.

If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.

If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority about your complaint.

Use of Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer and accesses each time you visit so we can understand how you use our site. This helps us serve you content based on the preferences you have specified.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business deletes any personal data about the consumer that a company has collected.

Request that a business that sells a consumer’s data not sell the consumer’s data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you think is incomplete.

The right to erasure – You have the right to request that we erase your data under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your data under certain conditions.

The right to object to processing – Under certain conditions, you have the right to object to our processing of your data.

The right to data portability – You have the right to request that we transfer the data collected to another organization or directly to you under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Limits of Our Policy

Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and policies of those sites and cannot accept responsibility or liability for their respective privacy practices.

Changes to This Policy

We may change our privacy policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes at our discretion. If we decide to modify this privacy policy, we will post the changes here at the same link by which you are accessing this privacy policy.

If required by law, we will get your permission or allow you to opt in to or opt out of, as applicable, any new uses of your personal information.